Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Introduction
Indiana Travel & Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you consent to the data practices described in this policy.
Information We Collect
Personal Information
When you book a trip or create an account, we collect your name, email address, phone number, date of birth, passport details, and billing information. This information is essential for processing your bookings and providing our services.
Travel Preferences
We collect information about your travel preferences, including destination interests, accommodation preferences, dietary requirements, and special assistance needs to personalize your travel experience.
Technical Data
We automatically collect technical information when you visit our website, including IP address, browser type, device information, and browsing patterns to improve our services and website performance.
How We Use Your Information
Service Delivery
We use your personal information to process bookings, arrange travel services, handle payments, and communicate important updates about your trips.
Personalization
Your preferences help us tailor travel recommendations, offers, and content that match your interests and travel style.
Communication
We may send you promotional emails about special offers, new destinations, and travel tips. You can opt-out of marketing communications at any time.
Legal Compliance
We may use and share your information to comply with legal obligations, including visa applications, immigration requirements, and government regulations.
Data Security
Protection Measures
We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information.
Access Controls
Access to your personal data is restricted to authorized employees who need it to provide our services. All staff undergo security training.
Payment Security
All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store complete credit card details on our servers.
Your Rights
Access & Correction
You have the right to access your personal information and request corrections if any data is inaccurate or incomplete.
Data Deletion
You can request deletion of your personal data, subject to legal retention requirements and ongoing service obligations.
Data Portability
You have the right to receive a copy of your personal data in a commonly used, machine-readable format.
Withdraw Consent
You can withdraw consent for marketing communications and non-essential data processing at any time.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@indianatravels.com
Data Protection Officer, Indiana Travel & Tours
En-13, 7th floor Antriksh Tech Park, Saltlake Sector V, Webel More, opposite of Amrit Tower / Mithapukur Lane, Bardhman (Lassi Mahal), 3rd floor